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Q

Can I have a small sample to verify the quality?

A

Sure, we welcome sample to be tested and checked quality.

Q

Sample is available?

A

Yes, sample is available, but the freight should be bear by the clients and we will charge it from your next order.

Q

How many days will the sample is ready?

A

It usually takes 3-5 days for us to prepare.

Q

How does the film sample ship?

A

It will ship by DHL,UPS,FEDEX,etc.

Q

Do you provide sample?Is it free?

A

Sample is free within one square meter. The express charge should be paid by clients.

Q

If the film is over 1 year, is it still workable?

A

The expiry date of our film is 1 year, but the best date is within 8 month. If the film is over one year, please take the same piece of sample to test its adhesion. If it is OK, then it is workable.But we did not suggest you use the film over the expiry date.

Q

What is the chemical name of EVA film?

A

The chemical name of EVA film raw material is ethylene-vinyl acetate copolymer.

Q

Does the EVA film can be processed in the autoclave?

A

No, the EVA film (except EG) can not be processed in the autoclave. It should be laminated in oven with negative vacuum and heating.

Q

E&N accept OEM/ODM order?

A

Surely E&N accept OEM/ODM orders,and we suggest our clients to use E&N brand.If clients use E&N brand, we will provide more price and policy support.

Q

What is your term of payment?

A

30% down payment before producing and 70% balance payment before shipping.

Q

Which payment form you can accept?

A

T/T, Western Union, PayPal etc. We accept any convenient and swift payment term.

Q

Do you have the test and audit service?

A

Yes, we can assist to get the designated test report for product and the designated factory audit report.

Q

What’s is your shipping service?

A

We can provide services for vessel booking, goods consolidation, customs declaration, shipping documents preparation and delivery bulk at the shipping port.

Q

What’s your after-sale service?

A

Our quality warranty period is one year for the film. We will provide the processing suggestion and share the experience with our clients, which for better glass lamination. Once there are problems happen, we will handle and solve it immediately, and reach the mutual beneficial agreement.

Q

Can we use our own logo?

A

Yes, we can print your private logo according to your request.

Q

Can you do our own packaging?

A

Yes, you just provide the package design and we will produce what you want. We also have the professional designer can help you do the packaging design.

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